As the COVID-19 virus reaches the United States, many companies are assessing their preparedness strategy when it comes to effectively communicating with employees, customers and key stakeholders.

This guide focuses on communication strategies as related to COVID-19 (Coronavirus), including:

    • Guiding Principles and Market Insights
    • Employee Communication Best Practices
    • Customer Communication Best Practices
    • Communications Checklist and Toolkit
    • Communication Perspectives from Recruiting, Customer Success and Human Resource Executives